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Last updated: September 2024

Our Commitment to Data Protection

lunar-path is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognise the importance of protecting your personal data and respecting your privacy rights.

Data Controller

lunar-path acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
lunar-path
47 Canary Wharf
London, E14 5AB
United Kingdom
Email: [email protected]

Lawful Bases for Processing

We only process personal data when we have a valid lawful basis under UK GDPR. The bases we rely upon include:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications or submitting an enquiry.

Contract

Where processing is necessary for the performance of a contract with you, or to take steps at your request before entering into a contract. This applies when you book and pay for our educational services.

Legitimate Interests

Where processing is necessary for our legitimate interests or those of a third party, provided these are not overridden by your rights. Examples include improving our services and ensuring website security.

Legal Obligation

Where processing is necessary to comply with a legal obligation, such as maintaining financial records for tax purposes.

Your Rights Under UK GDPR

As a data subject, you have the following rights:

Right to Be Informed

You have the right to know how your personal data is being used. This GDPR notice and our Privacy Policy fulfil this requirement.

Right of Access

You can request a copy of the personal data we hold about you. We will respond to valid requests within one month.

Right to Rectification

You can request that we correct any inaccurate personal data or complete incomplete data.

Right to Erasure

In certain circumstances, you can request that we delete your personal data. This right is not absolute and depends on the lawful basis for processing.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances, such as when you contest its accuracy.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you can request your data in a structured, commonly used format.

Right to Object

You can object to processing based on legitimate interests, direct marketing, or processing for research purposes.

Rights Related to Automated Decision Making

You have rights regarding automated decisions that produce legal or similarly significant effects. We do not currently use automated decision-making processes.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary based on the type of data and our legal obligations:

  • Enquiry data: 24 months from last contact
  • Client records: 6 years after service completion
  • Financial records: As required by UK tax law

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Secure data transmission using encryption
  • Access controls limiting who can view personal data
  • Regular security assessments
  • Staff training on data protection practices

International Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Exercising Your Rights

To exercise any of your data protection rights, please contact us:

Email: [email protected]

We will respond to your request within one month. In complex cases, this may be extended by up to two additional months, and we will inform you if this is necessary.

Complaints

If you are unsatisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice periodically. Any changes will be posted on this page with an updated revision date.